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Chatbot testing

How to Fix Your IBM Watson Chatbot

Person sitting on a stepstool testing chatbotsWondering how to fix your IBM Watson Assistant chatbot? Use these tips to get started and easily understand, test and fix your chatbot AI.

Chatbot Testing: The Ultimate Business Benefit

customer journey: happy customers, positive reviews, more customers, increased salesIn this article, we highlight the main business reasons that make automated chatbot testing an essential and unmissable part of every chatbot project.

Common Errors Made in Chatbot Building

Man building a brick wallThe process of building chatbots is extremely complex. In this blog, we’ll explore several common errors for you to learn from.

Chatbot Analysis in Five Simple Steps

Woman pointing to phone screen with chatbotImproving and fixing chatbots doesn’t need to be overwhelming. Learn these five simple steps to perform thorough chatbot analysis.

Continuous Speech Recognition Testing

This technical article focuses on speech recognition and how to build regression testing based on audio files, transcription files, and word error rate verification.

Crafting Training Data: Art and Science vs. Human

Beakers with colored liquidWhen it comes to building a chatbot, its performance quality relies on training data. Check out these tips to build more effective bots.

How to Automate Testing of Your WhatsApp Chatbot

With Botium and Appium, it is now possible to run automated end-2-end tests of the conversational flow of your WhatsApp chatbot.

How to Fix Your Microsoft LUIS NLP Chatbot

Person with a wrench fixing computerWondering how to fix your Google Microsoft LUIS chatbot? Read this blog to learn tips and tricks and find out how you can get started.

Top 3 Chatbot Security Vulnerabilities in 2022

Due to the nature of chatbots, some vulnerabilities are more probable than others, but the well-established defense strategies will work for chatbots.

Four New Year’s Resolutions for a Well Performing Chatbot

2 figures looking at up-trending graphImprove chatbot quality—reduce fallback to live agent, improve customer outcomes, and reduce spend. Learn how with our 4 chatbot resolutions.

How to Build and Scale a Chatbot

Tiny figures building a chatbot on a giant phoneLooking to learn how to build and scale a chatbot model? Our in-house expert Alison Houston shares practical guidance and advice.

How Can I Generate Quality Chatbot Utterances?

user holding phone with chat bubblesGenerating chatbot utterances doesn’t need to be complex. In this blog our own Data Model Analyst, Alison Houston, shares her insight into generating the best quality utterances for you to apply to your own conversational ai platforms.
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