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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
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    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Customer Story/Case Study

Major US retailer avoids disaster on Black Friday, cuts CX testing time by 97% with Cyara

Customer story-gear with speedometerLearn how a major US retailer attained DevOps agility with the Cyara Automated Customer Experience Assurance Platform test automation, and moved one Black Friday from a red alert to green light.

Reduce regression time by 80%, improve voice quality, deliver better CX at leading bank

Customer story-microphone with check markLearn how an Australian financial leader gained efficiency and savings from test automation with the Cyara Platform.

Leading Canadian bank mitigates risk during IVR deployment with Cyara

Customer story-Hazard sign with shieldLearn how a leading Canadian bank achieved resource savings and rapid implementation of test automation and the Cyara Platform.

Eliminate costly manual testing: leading global bank improves IVR performance with Cyara

Customer story-uptrend graph with gearLearn how a US financial institution saved their project and staff mental health with test automation and the Cyara Platform.

How Cyara helped US retail energy leader eliminate manual CX testing and improve customer interactions

Customer story-heart with thumbs-upLearn how a US Retail Energy leader finished their project on time with test automation and the Cyara Platform.

Cutting testing time in half, saving valuable resources and costs at a major UK financial services company

Customer story-dollar sign with speedometerLearn how a UK financial services leader benefited from test automation with the Cyara Automated Customer Experience Assurance Platform.

New Zealand Ministry of Social Development cuts CX testing time, expands scope with Cyara

Customer story-New Zealand Ministry of social developmentLearn how the New Zealand Ministry of Social Development benefited from test automation and the Cyara Automated Customer Experience Assurance Platform.
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