Customer Story/Case Study
From Manual Testing to CX Reliability | Microsoft + Cyara
Accelerating IVR Testing by 70% | Canada Life + Cyara
Transforming customer experience with automated testing at TD Bank Group
Learn about TD Bank’s experience using Velocity and Pulse to improve visibility for their contact centres.
Empowering efficiency and scalability in telecommunications testing at AT&T
Learn how AT&T uses Cyara’s automated CX assurance solutions to scale testing, monitor real-time CX journeys, conduct frequent functional & regression tests, and reduce testing time & cost in this case study.
How Salesloft enhanced call quality diagnostics with Cyara qualityRTC
Learn how Salesloft leverages Cyara’s qualityRTC to improve call quality diagnostics and provide work-from-home employees the ability to identify and address network issues on live calls in this case study.
How a leading enterprise ensured chatbot performance with Cyara Botium
Read how a leading Fortune 500 company discovered the power of Cyara Botium, using it to automate testing, visualize data and more in this case study!
Improving chatbot accuracy: how Cyara helped SNCB streamline testing for better AI performance
SNCB’s multi-lingual chatbot was a testing nightmare, now SNCB can focus on what matters using Cyara Botium to automate testing across languages.
How Cyara helped Vodafone improve AI performance across global markets
Cyara improved Vodafone’s Natural Language Understanding (NLU) platform by adding a needed automatic testing solution to their toolbox.
NatWest Group delivers unparalleled AI-powered customer support with Cyara
Natwest Group talks chatbot improvements. They needed chatbot testing and Cyara Botium turned out to be just the solution they needed.
UK retail energy company replaces costly manual testing with Cyara’s AI-powered CX assurance solutions
Learn how a leading UK energy provider implemented Cyara’s automated testing and monitoring solutions to improve their CX.
Aircall’s journey to improve call connectivity and audio quality with Cyara
Aircall has described the Cyara offering as a “crystal ball” they use to proactively monitor outside their network and spot problems before they happen.
