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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Anti-Slavery Statement

We are committed to combating slavery and human trafficking as well as improving practices in our own business and supply chains. We recognize that slavery and human trafficking is an undeniable yet hidden issue in our society. We have zero tolerance toward slavery and human trafficking in our business or supply chain and are committed to acting ethically and with integrity in all of our business dealings and relationships. We are also committed to implementing and enforcing effective systems and controls to ensure that slavery and human trafficking (in any form) is eliminated from all aspects of our business operations.

In accordance with our Code of Conduct, we operate a number of internal policies to ensure that we are conducting business in an ethical and transparent manner. These include:

  • Our Anti-Bribery and Corruption Policy
  • Recruitment – Where we conduct eligibility to work for all employees to safeguard against human trafficking or individuals being forced to work against their will.
  • Our “If you see something, say something” code which ensures that all employees know that they can raise concerns about code of conduct violations, or practices within our business or supply chain, without fear of retaliation. This also includes a private and confidential process for employees to raise such concerns.
  • Our commitment to a safe, diverse & inclusive workplace, free from workplace violence, harassment, bullying and discrimination (verbal, physical, or visual) based on gender, race, age, religious belief, political affiliation, pregnancy, disability, sexual orientation or health.

Additionally, we conduct due diligence on all suppliers (assessed by our Finance and Legal teams) as a critical business imperative before allowing them to become one of our suppliers. This due diligence includes assessing regulatory licenses and certificates, compliance with such regulatory bodies, checks to determine the financial stability of the supplier as well as carrying out supplier audits where appropriate.

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