Daniel Possekel, Genesys Product Owner at Vattenfall on how his role has changed since beginning to use the Cyara Automated CX Assurance Platform.
Vattenfall Q&A: How has your role evolved since you began using Cyara?
Assure Journeys. Transform Experiences.
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk.