Chatbots and voicebots have been around for a long time, but they have struggled to meet customer expectations. How do you test the holistic customer experience end-to-end when you are leveraging these digital strategies? Christoph Börner from Cyara Botium and Sreevatsa Sreerangaraju from Perfecto discuss how to scale your chatbot testing by moving to the cloud and building out comprehensive testing.
Webinar: A Winning Test Strategy for Chatbots and Voice Assistants with Cyara Botium and Perfecto
Cyara Agentic Platform
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale.
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Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.
