Chatbots and voicebots have been around for a long time, but they have struggled to meet customer expectations. How do you test the holistic customer experience end-to-end when you are leveraging these digital strategies? Christoph Börner from Cyara Botium and Sreevatsa Sreerangaraju from Perfecto discuss how to scale your chatbot testing by moving to the cloud and building out comprehensive testing.
Cyara
Cyara Customer Experience Assurance Platform
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