Delivering a great customer experience (CX) requires innovation, delivered at speed, across all channels, including IVRs, web, chat and email. To speed your pace of innovation, you need insight into what’s working and what’s not, as you design, develop and deploy innovations to your CX systems.
This webinar will feature a case study of how Forty 7 Ronin helped a leading healthcare company rapidly innovate and improve their IVR performance with Cyara Platform.
Whether building a new CX system, optimizing an existing system or replacing an older system, you will learn valuable tips that can help you ensure your customers receive a great CX.
Join us for this informative webinar and hear best practices for assuring quality as you develop and update your CX systems.