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Cyara Customer Experience Assurance Platform

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    • ValidationBuild your CX stack with confidence – every layer, validated early
          • AI bot validationValidate conversational AI, GenAI, agentic AI chat, and voice bots
          • Telco infrastructureValidate carrier connectivity and routing for global calling and SMS
          • Network & endpointsValidate WebRTC media paths and agent desktop connectivity
    • ReadinessDeploy your CX journeys with confidence – at scale, through change
          • Agentic journey assuranceAssure end-to-end agentic and hybrid journeys before go-live
          • Load and performanceAssure CX journeys through load, peak, and scale
          • Human agent readinessAssure inbound and outbound agent paths before go-live
    • ObservabilityRun your CX operations with confidence – continuous monitoring, proactive resolution
          • Agentic AI trust & governanceMonitor AI agent hallucination, compliance, and misuse
          • Omnichannel observabilityMonitor end-to-end CX journey experience across channels
          • Human agent monitoringMonitor live agent connectivity and experience in real-time
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Webinar: Sources of Truth – Best Practices for Deploying Accurate, Aligned AI

Join Cyara CTO Raj Gupta, plus industry powerhouses Bradley Metrock (Project Voice) and John Walter (CEO, CCAIA) for Sources of Truth: Best Practices for Deploying Accurate, Aligned AI.

Whether you’re leveraging, developing, or exploring AI-powered solutions from optimized reporting to chatbots, this exclusive session will provide expert insights on how to:  

  • Leverage AI for CX Excellence: Discover strategies and solutions for leveraging AI to enhance customer experiences and transform CX journeys.  
  • Align AI Strategy: Find out how to drive purposeful solutions that deliver real value for your customers.   
  • Capitalize on the latest AI Technology: Learn more about the latest technology driving CX innovation including the evolution of NLP to LLM-powered chatbots and how you can take advantage of these advancements. 
Cyara product wheel-Transform, Monitor, Optimize, Connect

Cyara Agentic Platform

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale.

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