Customer Interview: Thoughts about Cyara Xchange 2018
Charlie Godfrey of Genesys gives his thoughts about attending the Cyara Xchange 2018 event.
Interview
Customer Interview: What is the Best Opportunity for AI in the Contact Center (2)?
Charlie Godfrey of Genesys talks about what the best opportunity is for AI in the contact center.
Customer Interview: What role does CX play in the emergent AI landscape?
Charlie Godfrey of Genesys talks about the role CX plays in the emergent AI landscape.
Customer Interview: What is the Best Opportunity for AI in the Contact Center?
Charlie Godfrey of Genesys talks about what the best opportunity for AI is in the contact center.
Customer Interview: Customers’ Biggest Pain Points
Martin Hill-Wilson talks at Cyara Xchange 2018 about his customers’ biggest pain points in providing quality customer experience.
What a good customer experience means to Brainfood
Martin Hill-Wilson talks at Cyara Xchange 2018 about what a good customer experience means to Brainfood.
Customer Interview: How Test Automation Helps Configuration Management
Gene Reynolds from Blackchair talks at Cyara Xchange 2018 about how test automation helps configuration management.
Customer Interview: More on Customers’ Biggest Pain Points
Gene Reynolds of Blackchair talks about the biggest customer experience pain points at Cyara Xchange 2018.
Customer Interview: Agile and DevOps
Matt Butler talks at Cyara Xchange 2018 about Agile and DevOps practices for customer experience at ANZ Bank.
What a good customer experience means to ANZ Bank
Matt Butler talks at Cyara Xchange 2018 about what a good customer experience means to ANZ Bank.
Customer Interview: How to Eliminate Defects in the Design Stage
Meena Vishnampet talks at Cyara Xchange 2018 about how [24]7.ai eliminates defects in the design stage.
Customer Interview: Benefits of Automating CX Testing
Robert Sullivan of Agero talks about the benefits of automating testing for customer experience at Cyara Xchange 2018.
