State of DevOps Insights – 5 questions for Dr. Nicole Forsgren
Dr. Nicole Forsgren on impacts of cloud adoption, open source software, organizational practices, and culture on software delivery performance.
DevOps
Happy CX Day! Top Six Insights for CX Success
On CX Day 2018, we want to share some of our top insights for CX Success, including measurement, testing, and collaboration.
Barriers to Innovation in DevOps, Part 1: Funding Models
In our work with Cyara customers, the Domain Consulting team has identified some barriers to innovation. The first among these is traditional corporate funding models.
The Mismanagement of DevOps
In this guest post by Plutora, learn about the challenges with DevOps and how release management tools can help overcome them.
CX & DevOps Reading (and Viewing!) List
Read our list of featured links from our June CX Assurance Newsletter.
Show Me the Money – Delivering Results in IVR Testing
Enable greater testing efficiency and better customer experience by automating your IVR testing with Cyara Velocity.
The Path to DevOps: Accelerating the Delivery of Value
In our work with Cyara customers, the Domain Consulting team has identified a path to DevOps. A key step is to find ways to accelerate the delivery of value.
If Your Customer Calls You During Open Enrollment, Will You Answer?
Most health insurance companies have hundreds of toll-free numbers. Cyara helps ensure all of them work correctly.
From Planning Ahead to ‘Smoke Tests’ — Top Five Tips for CX Regression Testing
Careful design and attention to detail are the keys to success when it comes to regression testing in software development cycles.
Can Software Defects Start in the Requirements Phase?
Learn how Cyara Velocity can automatically generate test cases, aiding your software development and resulting in better customer experience.
Highlights from Xchange 2018
Read about the expert advice on CX, going agile, and voice quality that attendees heard at Cyara Xchange 2018.
Embracing Agility at Anthem, Airbnb, & Capital Group
Read best practices and war stories from the CX trenches related at the inaugural Cyara Xchange 2018 conference in San Francisco.
