Xchange 2026 – Transforming the Monitoring Experience with Cyara Pulse 360
Transform the customer experience monitoring experience and learn how to deliver end-to-end visibility with Cyara Pulse 360.
Event Session Replay
Xchange 2026 – Faster Resolution with Cyara ResolveAX
Learn how to close the visibility gap in your modern contact center and achieve faster issue resolution with Cyara Resolve AX.
Xchange 2026 – Building Trust in AI
Learn about building trust in AI in your CX with insights from Kenway Consulting’s Adam Smith and Sean Rabago at Xchange 2026.
Xchange 2026 – Agentic AI in the Real World
Learn what’s working, what’s breaking, and lessons learned from early adopters in this session on real-world agentic AI at Xchange 2026.
Xchange 2026 – Agentic AI – Defining the Future of CX
Learn all about how agentic AI will define the future of customer experience in this customer panel at Xchange 2026.
Xchange 2026 – Making CX Value Real
Learn how to go from insights to measurable outcomes and realize real value in the customer experience your deliver.
Xchange 2026 – WebRTC at Scale
Learn all about WebRTC (real-time communications) observability, support, and quality issues in this Xchange 2026 event session replay.
Xchange 2025: Building the future of CX – CXChronicles panel
Listen in as CXChronicles’ Adrian Brady-Cesna chats with Cyara CRO Mitch Risner, Forethought’s founder & CEO Deon Nicholas, and Instant Teams cofounder and CCO Erica McMannes about building the future of CX.
Xchange 2025 Session Replays
Watch the Cyara Xchange 2025 event session replays to learn what customer experience leaders think about the future of CX.
Xchange 2025: Welcome keynote – Rishi Rana, Cyara CEO
During Cyara Xchange 2025, Cyara CEO, Rishi Rana, speaks on how Cyara is leading the charge for next-generation, AI-powered CX assurance. Rana shares how you can deliver exceptional customer interactions and drive future revenue opportunities with Cyara’s innovative platform, which provides a single pane of glass for comprehensive CX testing, monitoring, and optimizing all customer touchpoints, every time.
Xchange 2025: Cyara enterprise strategy & roadmap with Christoph Börner, VP, AI strategy in product management
In this session, Cyara’s Christoph Börner will dive into the enterprise strategy that is driving AI product innovation for Cyara in 2025 and beyond. Learn how this strategy keeps Cyara laser-focused on delivering AI-innovations that create the most value to our customers so they can eradicate bad CX.
Xchange 2025: CX industry trends for 2025 & beyond – customer panel with CCO Jeff Lyons
Jeff Lyons, Cyara’s chief customer officer, highlights trends and industry movements every customer-centric organization should know for 2025 and beyond.
