Event Session Replay

Xchange 2021 Summit On-Demand Session Replays

Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation from Cyara’s boxing-themed Xchange 2021 conference, complete with keynote from Sugar Ray Leonard.

Xchange 2020 Session Replay: Insights & Stories from the Virtual War Room Panel

Linda Chen (Cyara), Jessica Kaufman (Humana), Cheryl Parsons (Capital Group) and Joe Eisner (AWS) give their insights & stories from the virtual war room in this panel at Cyara Xchange 2020.

Xchange 2020 Session Replay: Why And How To Improve Customer Experience

Maxie Schmidt-Subramanian (Forrester) speaks on why and how to improve customer experience at Cyara Xchange 2020.

Xchange 2020 Session Replay: Automated Testing for IVR Customer Experience

Mark Shaw of Assurant speaks to automated testing for IVR customer experience at Cyara Xchange 2020.

Xchange 2020 Session Replay: Greater CX Insight through Automated CX Monitoring

Sandeep Singh of CGI talks about gaining greater CX insight through automated CX monitoring at Cyara Xchange 2020.

Xchange 2020 Session Replay: Emerging Trends in the Contact Center’s Crisis Response

Blair Pleasant of COMMfusion discusses emerging trends in the contact center’s crisis response at Cyara Xchange 2020.

Xchange 2020 Session Replay: Lessons Learned in Adopting Agile & DevOps Panel

Amy Hudson (Cyara), Jan Kees van Bergen (ABN-AMRO) and Roy Bacharach (Accenture) participate in a panel discussion about lessons learned in adopting Agile & DevOps at Cyara Xchange 2020.

Xchange 2020 Session Replay: Re-Engineering QA through Automation

Ankan Mukherjee of Healthfirst discusses re-engineering QA through automation in a panel at Cyara Xchange 2020.

Xchange 2020 Session Replay: The Value of Automated Design-Driven Testing

Mark Kayserman of Genesys discusses the value of automated design-driven testing at Cyara Xchange 2020.

Xchange 2020 Session Replay: Turn Your Contact Center Data into Action

Khalid Ali of Splunk and Nivedita Tripathi of Cyara discuss how to turn your contact center data into action at Cyara Xchange 2020.

TRANSFORM – Drive CX Change

MONITOR – Assure CX Journeys

OPTIMIZE — Leverage AI for CX

CONNECT — Assure WebRTC CX

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