Xchange 2020 Session Replay: Automated Testing for IVR Customer Experience
Mark Shaw of Assurant speaks to automated testing for IVR customer experience at Cyara Xchange 2020.
Event Session Replay
Xchange 2020 Session Replay: Greater CX Insight through Automated CX Monitoring
Sandeep Singh of CGI talks about gaining greater CX insight through automated CX monitoring at Cyara Xchange 2020.
Xchange 2020 Session Replay: Emerging Trends in the Contact Center’s Crisis Response
Blair Pleasant of COMMfusion discusses emerging trends in the contact center’s crisis response at Cyara Xchange 2020.
Xchange 2020 Session Replay: Lessons Learned in Adopting Agile & DevOps Panel
Amy Hudson (Cyara), Jan Kees van Bergen (ABN-AMRO) and Roy Bacharach (Accenture) participate in a panel discussion about lessons learned in adopting Agile & DevOps at Cyara Xchange 2020.
Xchange 2020 Session Replay: Re-Engineering QA through Automation
Ankan Mukherjee of Healthfirst discusses re-engineering QA through automation in a panel at Cyara Xchange 2020.
Xchange 2020 Session Replay: The Value of Automated Design-Driven Testing
Mark Kayserman of Genesys discusses the value of automated design-driven testing at Cyara Xchange 2020.
Xchange 2020 Session Replay: Turn Your Contact Center Data into Action
Khalid Ali of Splunk and Nivedita Tripathi of Cyara discuss how to turn your contact center data into action at Cyara Xchange 2020.
Xchange 2020 Session Replay: Cyara’s Road Ahead: 2020 Accomplishments
Mike Monegan and Nivedita Tripathi of Cyara’s Product team recap 2020 product accomplishments at Xchange 2020 Virtual Summit.
Xchange 2020 Session Replay: Cyara’s Road Ahead: 2021 Plans
Mike Monegan, VP Product at Cyara, discusses Cyara’s Road Ahead at Xchange 2020 Virtual Summit
Xchange 2021 Virtual Roadshow Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation.
Xchange 2020 Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation from Cyara’s Xchange 2020 conference.
Xchange 2019 Session Replay: Overview of Best Practices Learned
James Isaacs, President of Cyara, gives an engaging review of the best practices learned at our Xchange 2019 conference. Plus, James outlines topics of disruption, innovation, automation, and strategies for delivering exceptional CX.
