Xchange 2020 Session Replay: Turn Your Contact Center Data into Action
Khalid Ali of Splunk and Nivedita Tripathi of Cyara discuss how to turn your contact center data into action at Cyara Xchange 2020.
Event Session Replay
Xchange 2020 Session Replay: Cyara’s Road Ahead: 2020 Accomplishments
Mike Monegan and Nivedita Tripathi of Cyara’s Product team recap 2020 product accomplishments at Xchange 2020 Virtual Summit.
Xchange 2020 Session Replay: Cyara’s Road Ahead: 2021 Plans
Mike Monegan, VP Product at Cyara, discusses Cyara’s Road Ahead at Xchange 2020 Virtual Summit
Xchange 2021 Virtual Roadshow Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation.
Xchange 2020 Session Replays On-Demand
Hear success stories, best practices, product updates and thought leadership from some of the best minds in CX and test automation from Cyara’s Xchange 2020 conference.
Xchange 2019 Session Replay: Overview of Best Practices Learned
James Isaacs, President of Cyara, gives an engaging review of the best practices learned at our Xchange 2019 conference. Plus, James outlines topics of disruption, innovation, automation, and strategies for delivering exceptional CX.
Xchange 2019 Session Replay – Cyara’s Road Ahead
Mike Monegan, VP Product Management, Cyara describes Cyara’s objectives for 2020, including DevOps integrations, agent simulation for cloud-based contact centers, data analytics, design-driven testing and test data management. Also, Mike discusses Cyara’s approach to chatbot assurance and NL IVR conversational testing.
Xchange 2019 Session Replay – Realizing the Promise of DevOps Automation
DevOps adoption improves development in both speed and quality. But, DevOps transformation doesn’t happen overnight. Hear how Capital Group approached this transformation, and lessons learned.
Mark Remington | Vice President of Application Services, Capital Group and Amy Hudson | Vice President, Global Discovery & Enablement, Cyara speak at Cyara Xchange 2019.
Xchange 2019 Session Replay – Leading Change in the Experience Economy
In every industry, companies are innovating and transforming delivery of convenient, personalized, and amazing experiences to their customers. Alok shares key CX trends, and how Cyara’s Automated CX Assurance Platform helps accelerate this change today and in the future. Alok Kulkarni, CEO and Co-Founder, Cyara speaks at Cyara Xchange 2019.
Xchange 2019 Session Replay: Diego Lo Giudice of Forrester on The 12 Must-Dos for Continuous Software Testing
Diego Lo Giudice, VP and Principal Analyst, Forrester speaks on Continuous Software Testing at Cyara Xchange 2019. Diego introduces a dozen must-dos that bring application development and delivery, and continuous testing practices, up to speed.
Xchange 2019 Session Replay – The Disruption Mindset: Why Some Organizations Transform While Others Fail
To be on the right side of disruption requires a growth strategy that aligns the entire organization around the future customer experience, as well as the leadership and culture to execute that strategy. Charlene Li, Founder & CEO of Altimeter speaks on the disruption mindset at Cyara Xchange 2019.
Xchange 2019 Summit On-Demand Session Replays
Here’s a roundup of session replays from the Cyara Xchange 2019 Summit Customer Experience conference held in San Francisco.
