CX Assurance Blog
Insights, ideas, & inspiration on testing & improving your customer experience.
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January 2, 2024
Learn more about jitter, a factor affecting your phone and video call quality. Discover its impact and effective mitigation strategies.
February 23, 2022
This technical article focuses on speech recognition and how to build regression testing based on audio files, transcription files, and word error rate verification.
January 28, 2022
With Botium and Appium, it is now possible to run automated end-2-end tests of the conversational flow of your WhatsApp chatbot.
October 11, 2021
The Botium quickstart simplifies the initial steps of chatbot test automation and speeds up your time to seeing valuable insights.
August 30, 2021
The following short blog post shows you how to connect your Inbenta chatbot to Botium in 2 easy steps!
August 23, 2021
Botium integrates a Teneo connector, improving your chatbot development experience with automated testing.
July 30, 2021
With Botium, you don’t have to write regression tests. You can generate them instead. See how to do this with the least amount of effort invested.
April 12, 2021
Learn how to register Oracle Digital Assistant in Botium in just three easy steps.
June 10, 2020
If you have an existing Watson Assistant skill, learn how to analyze it for consistency as well as the performance of the training data itself.