About Cyara®
The Best Customer Experiences are Transformed by Cyara
Over 450 leading global brands trust the Cyara CX Transformation Platform to improve the experience they provide their customers. We help organizations achieve flawless customer experiences through automated testing and monitoring that simulate real world customer interactions across IVR, voice and digital channels. If your CX needs to be the best, it needs to be assured by Cyara.
Cyara assures more than 5 BILLION customer relationships
TOP 5
Largest Insurers
TOP 5
Largest Banks
TOP 5
Largest Healthcare & Life Sciences Companies
TOP 5
Largest Tech Companies
TOP 5
Most Innovative Companies
Our Mission
Our mission is to improve customer experience on planet earth.
In the Beginning
In 2006, Alok Kulkarni was a solutions architect at Genesys working on a state-of-the art speech recognition system for a major government agency in Australia. He knew he needed to test this new system to make sure it could withstand an onslaught of incoming calls. But there was no solution that could reliably replicate high volumes of customer interactions. That’s when the idea for Cyara was born.
Since those days, Alok and co-founders Bonny Malik and Luan Tran built the world’s leading CX Transformation platform. As new technology waves re-shape CX, Cyara continues to lead CX assurance innovation, to test voice biometrics, digital channels, artificial intelligence and whatever lies ahead.
Cyara’s AI-Led CX Transformation Platform Is Award-Winning
Our Customers
