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Cyara Customer Experience Assurance Platform

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Press Releases

November 7, 2023

Cyara Expands Global Leadership Team with the Appointment of Brian Brady as Chief Financial Officer

Cyara Team

Industry veteran to further strengthen the company’s market presence and drive global growth

REDWOOD CITY, Calif. – Nov.7, 2023 – Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, today announced the appointment of Brian Brady as Chief Financial Officer (CFO). With this strategic appointment, Cyara aims to further strengthen its financial and operational capabilities to support its ongoing growth and innovation in the CX industry.

With over 20 years of financial leadership experience, Brady has a proven track record of success in  building high-performance teams by leveraging data-driven processes and technology-led tools. In his role as CFO, Brady will concentrate on strengthening Cyara’s financial strategies and operations while overseeing the company’s accounting, financial planning and analysis, legal, and IT teams.

“As the landscape of customer experience continues to shift towards digital platforms and advanced technologies, Cyara’s AI-driven solutions are poised to play a pivotal role in ensuring seamless, high-quality interactions for organizations across the globe,” said Brady. “I look forward to driving Cyara’s continued global growth and capitalizing on the immense opportunities that lie ahead.”

Brady previously served as CFO at Calero, where he oversaw financial reporting and forecasting, legal and compliance, customer proposals and revenue renewals. His extensive financial expertise also includes leadership roles at EagleView Technologies and a six-year tenure in public accounting at PwC.

“We are delighted to welcome Brian to the Cyara leadership team as our new CFO,” said Alok Kulkarni, CEO of Cyara. “Brian’s strategic insights and proficiency in leveraging technology to optimize financial operations, along with his dedication to excellence and innovation, will be instrumental in driving Cyara’s ongoing growth and success as we continue to lead the industry in AI-driven CX Assurance.”

To learn more about Cyara’s industry-leading CX assurance solutions, please visit: https://cyara.com/. 

About Cyara 

Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-powered CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and world-class Net Promoter Score (NPS), today’s leading global brands trust Cyara every day to deliver customer smiles at scale.

To learn more, visit cyara.com or call 1-888-GO-CYARA. 

Media Contact: 

Diana Gallagher
(408) 656-9699 
10Fold Communications for Cyara 
cyara@10fold.com

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