Cyara CX Assurance Platform honored for improving customer service technology
REDWOOD CITY, Calif., January 8, 2020 – Cyara announced that TMC, a global integrated media company, has named the Cyara CX Assurance Platform a 2019 Customer Experience Innovation Award winner, presented by TMC’s CUSTOMER magazine. The 2019 Customer Experience Innovation Award recognizes best-in-class companies who are setting the standard for delivering exceptional customer experiences across all channels.
“Congratulations to Cyara for receiving a 2019 Customer Experience Innovation Award. Cyara has been selected for setting the standard in delivering world-class customer experiences across all channels,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize this achievement and know we will continue to great innovation from Cyara in 2020 and beyond.”
“Cyara is now helping to assure the customer experience of more than five billion consumer relationships,” said Alok Kulkarni, CEO and co-founder of Cyara. “We continue to innovate and expand our offerings for CX and the contact center industry, as we support many of the world’s biggest brands in retail, insurance, finance, and technology.”
About TMC and CUSTOMER
Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership, and lead generation opportunities. For more information about TMC and to learn how we can help you reach your marketing goals, please visit www.tmcnet.com. Since 1982, CUSTOMER magazine, which is published by TMC, has been the voice of the customer experience, call/contact center, CRM and teleservices industries.
As the world’s leading CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit cyara.com.