Introducing Cyara ResolveAX!
ResolveAX empowers cloud contact centers to see, track, manage, and resolve issues that negatively impact live calls with customers through real-time agent environment monitoring. With system health checks, automatic alerts, non-technical troubleshooting guidance, and visual dashboards, contact center teams can swiftly find and fix problems that take agents offline, tie up IT, and negatively impact an organization’s ability to serve customers.
Watch the video above and visit the Cyara ResolveAX product page to learn more.