Cyara

Cyara Customer Experience Assurance Platform

Webinar: AI Revolution in Customer Care – Optimizing Contact Centers with Generative AI

Join us for a compelling webinar tailored for C-level executives within Customer Service and Contact Center functions, featuring expert speakers Christoph Börner and Chris McManus, moderated by Dave Vernon.

This session explores the transformative impact of Generative AI and Large Language Models (LLMs) on customer interactions in contact centers. The discussion kicks off with a visionary perspective on the future of customer experiences, followed by an exploration of the challenges in building and testing AI-driven bots.

Learn expert insights on strategic implementation, practical steps for deployment, and anticipated trends in the AI landscape.

Cyara product wheel-Transform, Monitor, Optimize, Connect sections

The No. 1 AI-Led CX productivity, growth & assurance platform

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and emerging AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. From full journey visibility to AI governance and compliance, Cyara ensures every touchpoint works flawlessly, helping businesses deliver secure, friction-free, and high-quality CX at scale.

Ready for seamless CX assurance?

Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.

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Office view with Cyara dashboard
Office view with Cyara dashboard