March 7, 2018
Cyara's Velocity honored for exceptional innovation
Redwood City, CA.
Cyara announced today that TMC, a global, integrated media company, has named Cyara Velocity as a 2018 CUSTOMER Product of the Year Award winner. Velocity is the first solution to connect the customer experience (CX) design process with CX testing, enabling customers to achieve 40 to 70 percent faster time-to-market, while also achieving more comprehensive testing and maximum quality.
The 2018 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries. The award highlights products that enable their clients to meet and exceed the expectations of their customers. The 20th Annual Products of the Year Award winners are being published in the 2018 1st-quarter issue of CUSTOMER magazine.
"On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Cyara with a 2018 Product of the Year Award," said Rich Tehrani, CEO, TMC. "Cyara's CX assurance solution has proven deserving of this elite status and I look forward to continued innovation from Cyara in 2018 and beyond."
"We enable leading global brands to deliver best-in-class customer experience, and we're honored to be recognized for that contribution," said Alok Kulkarni, CEO and co-founder of Cyara.
About TMC and TMC's CUSTOMER Magazine
Global buyers rely on TMC's content-driven marketplaces to make purchase decisions and navigate markets. TMC's CUSTOMER magazine is the industry's new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more.
As the world's leading CX assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara platform to deliver customer smiles at scale.