Cyara CXcellence Customer Awards

Recognizing Customer Success, Innovation and Achievement

Every year, Cyara opens a call for submissions for the annual Cyara CXcellence Awards, also known as the Smileys. These awards are announced and recipients honored at the next Cyara Xchange Summit event.

The goal of the Cyara CXcellence Awards is to recognize Cyara customers who have achieved exceptional levels of success, with three award categories that represent different dimensions of success with Cyara.

The Awards

New Customer of the Year

This award honors a new customer who has been using Cyara since October 2021, and represents the customer who has gotten up and running most effectively, accelerated their time to value, and delivering real business results.

Most Innovative Customer

The Most Innovative Customer award is presented to the customer who has demonstrated the most innovative use of the Cyara Platform. They have engaged with Cyara Product Management to drive new features that solve real-world business problems and have an impact on the Cyara roadmap. They constantly push the envelope of what is possible with Cyara.

Best Use of Continuous Testing

The customer honored with this award has achieved the best integration of testing into and across their full development lifecycle. They have connected Cyara into their overall development processes and technology, and are testing early and often.

Guidelines and Submission Process

Winners will be featured in a Cyara-issued press release announcing the awards, and will also receive:

A personalized Smiley award trophy
Royalty-free use of the digital logo representing the Cyara CXcellence Award, for both online and print display
A press release template suitable for release by your organization
Inclusion in media outreach and promotional materials surrounding the award, including website and social media announcements
Public recognition by Cyara at a special awards ceremony, generally at the Cyara Xchange Summit event

Customers who wish to be considered for the Cyara CXcellence Award must meet the following criteria:

Be a current Cyara customer with a live solution
Have a compelling test automation/CX monitoring transformation story
Send at least one representative from your organization to be in attendance at the next Cyara Xchange Summit event
Agree to a written case study and/or customer success video interview
Agree to be mentioned in a press release announcing the winners
Agree to the use of your company’s name and logo at the Cyara Xchange Summit event, as well as on Cyara social media and digital promotions

Winners in each category will be selected by a panel of Cyara executives, based on the quality and content of the submission.

Winners will be notified prior to the next Cyara Xchange Summit event, and will be publicly announced and recognized at the event.

Check back here for submission details on future CXcellence awards.