Xchange 2018

At Cyara Xchange 2018, we gained insight and inspiration from CX thought leaders and industry experts. Our rich agenda of keynotes and breakouts included panels, roadmaps, case studies, best practices, and thought leadership. And, throughout the conference, attendees had ample opportunity to network with some of the most forward-thinking CX leaders from across the globe.

Why should you attend?

  • Our robust program showcases CX pioneers, who will share their stories and best practices on:
    • Agile and DevOps Transformation
    • Digital Transformation
    • Operational Customer Experience (OCX)
    • Innovative Customer Journeys
    • Comprehensive Monitoring
    • Measuring Your CX
    • Effective Test Strategies
  • Our valued partners will demonstrate how together with Cyara you can accelerate your customer experience innovation. Strong partnerships are key to our success and enable us to empower CX transformation for our customers across the globe.
  • You can gain hands-on experience by attending our optional Cyara Velocity training session on Wednesday. Get hands on with Velocity and find out how it can work for you. In this 3-hour session, we’ll guide you through how to create your own CX models and automatically generate test cases. You’ll spend time becoming familiar with the test case auto transcription feature and how to apply this under various scenarios. Bring your laptops as you’ll be creating your own Velocity test cases! Training is included in your full conference registration. You can also get certified while you’re at Xchange.
  • Join the inaugural Ideathon for extending and applying the Cyara Platform to new and innovative uses! This multi-session event spanning the three days of Cyara Xchange will reward creativity and technical skills as we look to apply Cyara’s APIs (and potential APIs of the future) to real-world problems your organization is having, or may soon be having.


Day 1 Monday, March 26
Welcome Reception
Day 2 Tuesday, March 27
Keynotes and Breakouts
Gala Dinner
Day 3 Wednesday, March 28
Keynotes and Breakouts
Optional Training

Full Agenda

Thank you to our Sponsors

Cyara’s CX Assurance Platform is Award-Winning

Red Herring Global Logo
TMC Customer Product of the Year Award Logo
Gartner Cool Vendor Logo
2017 Frost & Sullivan Best Practices Award