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Cyara

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Cyara Customer Experience Assurance Platform

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  • Why Cyara
    • AI-Led CX Assurance Platform
    • AI vision for CX
    • Cyara partner network
    • Cyara Academy
  • Solutions
    • Transform
          • TRANSFORM – Drive CX Change

          • Functional, regression, & objective testing | Cyara Velocity
          • Performance testing | Cyara Cruncher
          • See all use cases >
          • Cyara platform - Transform - Drive CX change
    • Monitor
          • MONITOR – Assure CX Journeys

          • Telecom assurance | Cyara Voice Assure
          • CX & telecom monitoring | Cyara Pulse 360
          • Call ID line assurance | Cyara Number Trust
          • Agent environment assurance | Cyara ResolveAX
          • CX monitoring | Cyara Pulse
          • See all use cases >
          • Cyara platform - Monitor - Assure CX journeys
    • Optimize
          • OPTIMIZE — Leverage AI for CX

          • Conversational AI optimization | Cyara Botium
            • Functional & regression testing for AI agents
            • LLM-driven AI agent testing
            • Load testing for AI agents
            • NLP analytics for conversational AI in CX
          • Generative AI assurance | Cyara AI Trust
          • See all use cases >
          • Cyara platform - Optimize - Leverage AI for CX
    • Connect
          • CONNECT — Assure WebRTC CX

          • WebRTC optimization | Cyara testRTC
          • WebRTC monitoring | Cyara watchRTC
          • WebRTC quality assurance | Cyara qualityRTC
          • See all use cases >
          • Cyara platform - Connect - Assure WebRTC CX
  • Resources
    • CX Assurance blog
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    • CX use cases
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        • About Cyara

        • About Cyara
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        • Partners

Industry Awards & Customer Recognition

  • G2 award-Leader-Enterprise-Winter 2026
  • G2-Users most likely to recommend-Enterprise-Winter 2026
  • G2 award-Best Estimated ROI-Enterprise-Winter 2026
  • G2 award-Easiest to Use-Enterprise-Winter 2026
  • G2 award-Fastest implementation-Enterprise-Winter 2026
  • G2 award-Easiest to do business with-Enterprise-Winter 2026
  • G2 award-Momentum leader-Enterprise-Winter 2026
  • Industry Awards
ICXA 25 Gold Award Best use of AI

Cyara Wins Gold for Best Use of AI at ICXA 25

Cyara took the gold award in the Best Use of AI category at the International Customer Experience Awards presented in London this year.

TMC Customer experience innovation award 2025

Cyara Wins 2025 CUSTOMER Experience Innovation Award

TMC’s CUSTOMER magazine has honored Cyara Agent Assist Assurance with the 2025 CUSTOMER Experience Innovation Award, recognizing its leadership in transforming how enterprises deliver seamless, AI-driven customer experiences.

CUSTOMER Conversational AI Excellence 2025 award

Cyara Receives 2025 Conversational AI Excellence Award from CUSTOMER Magazine

TMC’s CUSTOMER magazine has honored Cyara AI Trust with the 2025 Conversational AI Excellence Award, recognizing its contribution to advancing conversational AI solutions.

Inc. 5000-America's fastest-growing private companies

Cyara Recognized as One of America’s Fastest-Growing Companies on the 2025 Inc. 5000

Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, has named Cyara to the annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America.

CCW Excellence Awards

Cyara Named a Finalist and Earns Honorable Mention in the 2025 CCW Excellence Awards

The Cyara AI Suite was recognized as a Finalist and earned an Honorable Mention for Automation Solution in the 2025 CCW Excellence Awards.

Euan Kirstel's We Love Tech 2025 awards

Cyara AI-Led CX Transformation Platform Recognized by We Love Tech Awards

The We Love Tech Awards recognized the Cyara AI-Led CX Transformation Platform for excellence in Customer Experience.

CX Awards 2025 finalist

Cyara Named Finalist in 2 Categories in the 2025 CX Today Awards

Cyara was selected as finalist in the CX Awards 2025 for Best Use of AI (AI Trust) and Best Customer Experience Partnership with Kenway Consulting.  

US CXA 25

Cyara Wins Gold in the 2025 US CX Awards for AI Trust

Cyara AI Trust was honored with a Gold Award for Most Innovative Use of AI in the 2025 US CX Awards.

TMC-Customer Magazine-Product of the Year Award-2025

Cyara Wins CUSTOMER Product of the Year Award 2025 for Pulse 360

Cyara Automated CX Assurance Platform honored for exceptional innovation TMC has named the Cyara Pulse 360 a 2025 CUSTOMER Product of the Year Award winner.

Best of Enterprise Connect 2025 Winner-most innovative use of AI

Cyara a 2025 Best of Enterprise Connect Winner for Most Innovative Use of AI

Cyara was named a winner for Most Innovative Use of AI for Cyara AI Trust Misuse module, a customer experience assurance solution designed to ensure that customer interactions powered by Generative AI are accurate, reliable, and trustworthy.

ICXA 24 Gold Winner Best Use of AI award

Cyara Wins ICXA™ 24 Gold Award for Best Use of AI

Cyara is a gold award winner in the 2024 International Customer Experience Awards in the Best Use of AI category.

Globee Award 2024 Gold-Leadership

Cyara awarded a Gold 2024 Globee Leadership Award for CX Transformation Platform

Cyara has been named a winner in the 12th Annual 2024 Globee®️ Awards for Leadership for our CX Transformation Platform in the “Product-Service Leadership of the Year in Technology Services” category.

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  • AI-Led CX Assurance Platform
    • Cyara AI Trust
    • Cyara Botium
      • Functional & regression testing for AI agents
      • LLM-driven AI agent testing
      • Load testing for AI agents
      • NLP analytics for conversational AI in CX
    • Cyara CentraCX
    • Cyara Cloud Migration Assurance
    • Cyara Cruncher
    • Cyara Number Trust
    • Cyara probeRTC
    • Cyara Pulse 360
    • Cyara Pulse
    • Cyara qualityRTC
    • Cyara ResolveAX
    • Cyara testingRTC
    • Cyara testRTC
    • Cyara upRTC
    • Cyara Velocity
    • Cyara Voice Assure
    • Cyara watchRTC
  • Use cases
    • Agent desktop testing
    • Cloud contact center monitoring
    • Contact center number test types
    • Contact center testing
    • Continuous testing
    • Conversational AI testing
    • CX monitoring
    • DevOps for CX
    • Email & SMS testing
    • Functional testing
    • Incident management
    • IVR discovery
    • IVR testing
    • Load & performance testing
    • Omnichannel testing
    • Outbound call testing
    • Regression testing
    • Voice biometrics testing
    • Voice of the customer
    • Voice quality testing
    • Web interaction testing
  • Resources
    • CX Assurance blog
    • Customer success showcase
    • Events & upcoming webinars
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    • Cyara portal & support site access
    • Customer community
  • About us
    • About Cyara
      • About us
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      • Careers
      • Cyara awards
      • Legal statements, policies, & agreements
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      • Cyara Academy
      • Consulting services
      • Customer success services
      • Technical support
    • News
      • Press releases
      • Media coverage
    • Partners
      • Partners
      • Integration & technology partners
      • Platform Integrations
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