Cyara Leadership
Sushil Kumar Chief Executive Officer
Sushil leads Cyara’s strategy and growth with a vision to redefine how enterprises build trustworthy, AI-driven customer experiences. A builder at heart, he has spent his career creating platforms that change how software is engineered, validated, and delivered. His focus is helping global organizations achieve new levels of reliability, speed, and customer trust.
Before joining Cyara, Sushil was the co-founder and CEO of RelicX.ai, a generative AI test automation pioneer acquired by Harness. He previously led major product and business organizations at Oracle, CA Technologies, and Broadcom, where he built and scaled category-defining AI, DevOps, and cloud solutions adopted by thousands of enterprises worldwide.
With more than 25 years of experience leading high-growth teams and multi-hundred-million-dollar product lines, Sushil is known for blending deep technical insight with a pragmatic, product-first approach to leadership. His work centers on transforming how modern software and customer experiences are created, making them more resilient, more intelligent, and more human.
Sushil holds a Bachelor of Technology from BIT Sindri and an MBA from the Indian Institute of Foreign Trade. He lives in the San Francisco Bay Area.
Brian Brady Chief Financial Officer
Brian leads Cyara’s Accounting, Financial Planning and Analysis, Legal and IT teams.
With a career spanning over 20 years in financial leadership, Brian has consistently demonstrated his ability to build high-performance teams through data-driven processes and technology-led tools. In his previous role as CFO at Calero, Brian oversaw financial operations, recurring revenue renewals, and managed bill payment delivery for the leading Technology Expense Management provider supporting over $25 billion in spend worldwide for thousands of organizations across 50 countries.
Brian’s extensive financial expertise also includes his leadership role at EagleView Technologies, a leading provider of aerial imagery, data analytics, and geographic information system mapping, serving diverse clients across the commercial, insurance, and government sectors. He began his career with PricewaterhouseCoopers in audit assurance focused on customers in the manufacturing and technology industries. Brian is a graduate of the State University of New York at Geneseo with a degree in Accounting.
Residing in western New York, Brian enjoys spending quality time with his family, outdoor activities and supporting the Buffalo Bills.
Seth Johnson Chief Technology Officer
With more than 20 years of experience in software and technology leadership, Seth brings a pragmatic, people-centered approach to building high-performing teams, scaling platforms, and leading complex transformation initiatives.
Prior to joining Cyara, Seth served as chief technology officer at LINQ, where he was responsible for shaping the company’s technology strategy to support growth and innovation in the K–12 education space. Prior to LINQ, Seth held senior technology leadership roles at PDI Technologies and Accruent, where he led global teams through cloud transitions, product modernization efforts, and Agile transformations. His career spans engineering, operations, and architecture, with deep expertise in SaaS, cloud computing, and employee development.
Seth holds a Bachelor of Science degree in business and computer science from Illinois State University and an MBA from Northern Illinois University. Outside of work, he enjoys cooking, working out, and cheering on his favorite teams with his wife and two daughters.
Amitha Pulijala Chief Product Officer
Amitha brings deep industry expertise and a strong track record of product innovation to her role leading product strategy, product management, and product marketing at Cyara.
She has more than 15 years of experience building and scaling global SaaS and platform businesses across customer experience, AI, and cloud communications. Prior to joining Cyara, Amitha served as vice president of product at Vonage and Ericsson, where she led category-leading, AI-first voice, video, and API platforms adopted globally by enterprises and developers, driving multi-fold growth and sustained market leadership. Earlier in her career, she held product and engineering leadership roles at Oracle, leading 0→1 platform initiatives and holding patents for multiple innovations.
Known for leading at critical transformation points, Amitha takes products from early innovation through enterprise-grade scale. Her leadership style emphasizes data-driven decision-making, strong customer empathy, and building teams that innovate responsibly.
Amitha holds a master’s degree in computer science and is an alumna of the Kellogg School of Management. She is based in the San Francisco Bay area, where she is a marathon runner, a lifelong classical music enthusiast, and a mentor to aspiring product leaders and young founders.
Mitch Risner Chief Revenue Officer
With over 20 years of sales experience and over 15 years in sales leadership, Mitch has a proven track record of success in building high-performing global enterprise sales organizations.
Mitch began his career in sales leadership at SumTotal Systems, a Human Capital Management company backed by the PE firm Vista Equity Partners. Serving as GVP, he spearheaded North American sales, significantly contributing to the company’s revenue growth and facilitating a successful transition to Charterhouse Capital Partners.
Following his tenure at SumTotal Systems, Mitch assumed the role of CRO at Limeade, an Employee Engagement company, where his instrumental contributions led to a fivefold increase in company growth. Responsible for overseeing all revenue functions on a global scale, including Partner, Sales, Customer Success, Operations, Professional Services, and Customer Support, Mitch played a pivotal role in guiding Limeade through multiple M&As, ultimately steering the company to a successful public listing.
Mitch is married, has five adult children and two grandchildren. He enjoys life fitness and hits the gym most days. Mitch also enjoys travelling, going to concerts and having a good glass of wine. Snowboarding, golf and riding his Harley are occasional treats when time permits.
Kevin Teets Chief Customer Officer
Kevin Teets is a proven enterprise SaaS leader with over two decades of experience turning customer relationships into engines for sustained growth. With deep expertise in technology business management (TBM) and cloud financial management, Kevin has helped companies from high-growth innovators to enterprises realize measurable returns on their technology investments.
Recognized for uniting customer success and sales into a single, collaborative force, Kevin has built and led teams that deliver exceptional onboarding, proactive engagement, and strategic account management. At Apptio, he served as vice president of customer success before expanding his leadership to oversee account management—a deliberate move that gave him a full view of the revenue cycle and sharpened his ability to connect adoption, value realization, renewals, and expansion into one cohesive growth strategy. Kevin’s leadership has consistently improved gross revenue retention (GRR), increased net revenue retention (NRR), and strengthened customer advocacy, directly impacting enterprise value.
Kevin holds a mechanical engineering degree from the University of Colorado Boulder and an MBA from the University of California, Irvine. He thrives at the intersection of technology, finance, and customer relationships, and believes the most successful companies are those where sales and customer success work shoulder to shoulder to deliver exceptional results for customers.
Janet Vito Senior Vice President of Marketing
As a seasoned marketing executive with over 25 years of experience, Janet has excelled in leading high-performing teams to drive revenue growth in dynamic, technology-driven environments. Most recently, Janet was Vice President of Marketing & Sales at uShip, a marketplace that connects people and businesses with logistics carriers. During her tenure, the company’s B2B revenue segment grew significantly through both sales-led and product-led growth motions.
Previously, Janet was Vice President of Marketing at Mitratech, an enterprise B2B SaaS company in the legal and compliance space. While there, she led the entire marketing function, including product marketing, demand generation, marketing operations, corporate communications, and brand. Her career as a marketing leader began at PE-backed Accruent, where revenue tripled during her tenure. Serving as Sr. Director of Marketing, Janet was responsible for building and scaling the product marketing and demand generation functions. She also played a crucial role in the acquisition of eight companies, including communication, integration, and GTM.
Janet resides in Austin, Texas with her family of four. She has a BBA from the University of Texas at Austin and a Masters of Arts from Texas State. In her spare time, she enjoys cooking, the outdoors and occasionally plays the piano.
Ruby White Senior Vice President of Human Resources
Ruby leads Cyara’s global HR strategy to propel the company’s rapid growth. With over two decades of HR leadership, Ruby focuses on nurturing talent, fostering trust, and aligning clarity to empower individuals to reach their full potential. Her expertise in strategic human capital development and cultivating engaging cultures is instrumental in Cyara’s mission to revolutionize customer experience.
Prior to Cyara, Ruby held executive HR roles at leading AI-driven organizations, enhancing employee engagement and fostering cultures of innovation and inclusivity. With a rich background in leadership across diverse industries, including Ada, EagleView, and Napster, Ruby brings invaluable HR expertise to Cyara.
Ruby’s commitment to driving organizational transformations and navigating rapid growth underscores her vital role in Cyara’s success. She is dedicated to fostering an inclusive workplace where everyone can thrive and contribute to shaping the future of HR in a company leading the charge in customer experience innovation.
Ruby holds an MBA from Kelley School of Business and a MS in Global Management from Thunderbird. She is a devoted mother and animal lover based in the San Francisco Bay Area, who enjoys Peloton workouts, seeking out the ultimate dessert, and Lego building in her downtime.
Alok Kulkarni
Non-Executive Chairman
Taylor Beaupain
Managing Partner, K1 Investment Management
Vikram Verma
Board Member, Advisor
Roy Liao
Principal, K1 Investment Management
Sam Grant
Vice President, K1 Investment Management
