REDWOOD CITY, CA – June 30, 2016 — Cyara Solutions Corp. announced today that they have launched the 6.3.0 release of their market-leading omnichannel discovery, testing and monitoring platform, which helps enterprises accelerate their delivery of flawless customer experience at scale.
“This release includes enhancements that make the Cyara Platform even more robust, reliable and scalable,” said Luan Tran, Chief Technology Officer and a co-founder of Cyara. “Like every Cyara release, 6.3.0 shows our commitment to help our customers respond to rapidly-changing market conditions. While most of the enhancements are behind the scenes, they will make it easier for customers to test more frequently and at even greater volumes.”
“The focus of this release was to streamline administrative tasks, which will significantly reduce the maintenance effort and costs for system administrators who are responsible for managing the Cyara Platform,” said Brian Chapman, Development Team Leader/Quality Assurance, for Cyara. “We want to be sure that we continue to provide robust and flexible functionality to our customers through our platform that can continue to scale to meet their needs,” Chapman added.
As the global, market-leading provider of an omnichannel customer experience testing and monitoring platform, Cyara was named a Gartner Cool Vendor in CRM Customer Service and Customer Support in 2015. Cyara accelerates the delivery of flawless customer experiences for voice and digital channels at scale while reducing the risk of customer-facing defects. Every day, millions of flawless customer interactions are delivered by some of the most recognizable brands in the world that use the Cyara Platform. For more information, please visit www.cyara.com, or connect with Cyara on LinkedIn, Twitter and Facebook.