Cyara CX Assurance Platform honored for exceptional innovation

Redwood City, CA.

Cyara announced that TMC, a global integrated media company, has named the Cyara CX Assurance Platform a 2019 CUSTOMER Product of the Year Award winner. Cyara’s solution, which is being honored for the second year in a row, helps companies accelerate CX development, increase quality across all digital and voice channels, and assure the quality of customer journeys from beginning to end.

TMC Customer Product of the Year Award LogoThe 2019 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM, and teleservices industries. The award highlights products that enable their clients to meet and exceed the expectations of their customers. The 21st Annual Products of the Year Award winners have been published in CUSTOMER magazine online and on TMCnet.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Cyara with a 2019 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Cyara’s CX Assurance Platform has proven deserving of this elite status and I look forward to continued innovation from Cyara in 2019 and beyond.”

“We enable leading global brands to deliver best-in-class customer experience, and we’re honored to be recognized for that contribution,” said Alok Kulkarni, CEO and co-founder of Cyara. “We continue to innovate in CX, with new mobile dashboards, the use of AI technology for testing chatbots, and the integration of CX and DevOps development for faster CX innovation.”

About TMC and TMC’s CUSTOMER Magazine
Global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. TMC’s CUSTOMER magazine has been the voice of the call/contact center, CRM and teleservices industries since 1982. CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Visit https://customer.tmcnet.com for more information.

About Cyara
As the world’s leading CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit https://cyara.com.