Velocity is Cyara’s AI-driven automated IVR testing tool that helps you deliver excellent customer experiences across all communication channels. Velocity automatically crawls, maps, and helps you build your ideal customer journeys, then develops test scripts directly from those designs, ensuring every journey performs exactly as intended. Velocity’s visual interface makes it easy to understand the design, identify potential issues, and then collaborate across your organization to create the perfect customer experience.
Watch the video above and visit the Cyara Velocity product page to learn more.