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Cyara Customer Experience Assurance Platform

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    • Transform
          • TRANSFORM – Drive CX Change

          • Functional, regression, & objective testing | Cyara Velocity
          • Performance testing | Cyara Cruncher
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          • Cyara platform - Transform - Drive CX change
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          • MONITOR – Assure CX Journeys

          • CX monitoring | Cyara Pulse
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          • Cyara platform - Monitor - Assure CX journeys
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          • OPTIMIZE — Leverage AI for CX

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          • CONNECT — Assure WebRTC CX

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Datasheet: Cyara Intelligent Insights

Datasheet

Cyara Intelligent Insights

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Empower Your Decision-Making with AI-Driven Analytics and Real-Time Reporting

Businesses need instant visibility into CX performance to stay ahead. Intelligent Insights is an AI-powered analytics engine that simplifies data analysis, detects trends, and identifies anomalies to drive proactive decision-making.

Seamlessly integrating with Velocity, Cruncher, Pulse, and Pulse 360, Intelligent Insights provides a centralized hub for real-time and historical insights across CX testing, load performance, and monitoring. 

Intelligent Insights screenshot on laptop

Transform Your CX Data into Actionable Insights 

By integrating with Cyara’s Velocity, Cruncher, Pulse, and Pulse360 CX assurance solutions, Intelligent Insights simplifies data analysis, detects ongoing trends, and identifies abnormalities.  

Intelligent Insights offers: 

  • AI-powered anomaly detection 
  • Customizable, self-service BI reporting
  • Trend and benchmarking analysis
  • Automated testing summaries 
  • CX performance comparisons
  • Holistic insights
Intelligent Insights dashboards screenshot

The Benefit of Comprehensive CX Analytics and Monitoring

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Self-service BI & custom dashboards

Build, customize, and share a centralized dashboard with all the data you need to make more informed decisions. 

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Proactive issues resolution

Eliminate time-consuming manual testing processes. Intelligent Insights reduces false positives, streamlines issue prioritization, and accelerates issue resolution with AI-driven anomaly analysis.

Optimize load and stress testing

Deep dive into your performance, stress, and load testing results. Intelligent Insights automatically categorizes failures, summarizes performance data, and pinpoints potential bottlenecks.

Deliver Better CX with Intelligent Insights

It’s time to eliminate guesswork. Intelligent Insights makes it possible to streamline your operations, cut inefficiencies, and maximize customer satisfaction with real-time, data-driven insights, all in a single, easy-to-manage dashboard. 

Intelligent Insights:
Your hub for advanced CX performance analytics.

  • “The [Intelligent Insights] dashboard is a very good step in helping us utilize Cyara in a more productive way, and it’s helping us identify our areas of need and where we can improve in our own testing process… The diversity of the breakdowns the dashboard has provided has covered a lot of our needs, and it is very easy to use and understand.”
    Automation Test Engineer at Enterprise Banking Institution 
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Assure Journeys. Transform Experiences.

Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk.

Start the Conversation

Tell us what’s on your mind, and learn how Cyara’s AI-led CX transformation can help you delight your customers.

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