Brandon Tyler, IVR AWS Cloud Engineer in the banking industry talks about how he’s using Cyara Call Explorer in improving CX with automated IVR testing.
Pedal to the Metal Q&A: How are you using Cyara Call Explorer to automate your IVR testing?
The No. 1 AI-Led CX productivity, growth & assurance platform
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and emerging AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. From full journey visibility to AI governance and compliance, Cyara ensures every touchpoint works flawlessly, helping businesses deliver secure, friction-free, and high-quality CX at scale.
