Cyara

Cyara Customer Experience Assurance Platform

Cyara Botium NLP Advanced

NLP Advanced is available now in Botium. NLP Advanced delivers a deeper level of analytics designed to increase the sophistication and performance of your Natural Language Processing (NLP) models. With these advanced analytics, Botium now:

  • Maximizes your NLP investments by analyzing and providing insights into weaknesses and areas of improvement
  • Helps validate changes you’ve made to your NLP model by highlighting regressions
  • Reduces the time taken to identify opportunities for your NLU to better understand your customers
  • Enables you to scale your model at speed

Learn more in the video above.

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The No. 1 AI-Led CX productivity, growth & assurance platform

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale.

Ready for seamless CX assurance?

Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.

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