Daniel Possekel, Genesys Product Owner at Vattenfall talks on how he has been able to expand multilingual test coverage with the Cyara Platform.
Vattenfall Q&A: How is Cyara helping to expand testing coverage across multiple languages?
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Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and emerging AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. From full journey visibility to AI governance and compliance, Cyara ensures every touchpoint works flawlessly, helping businesses deliver secure, friction-free, and high-quality CX at scale.
