Watch our webinar where we explore key considerations when moving from traditional NLP bots to LLM-powered bots. Large Language Models (LLMs) enable more natural, engaging, and personalized interactions, but making the switch requires careful planning—especially when it comes to building and maintaining customer trust.
Our experts will walk you through the critical phases of migration, from strategy and implementation to ensuring transparency, reliability, and user confidence in AI-driven interactions.
Viewers will learn:
- The essential best practices for transitioning from NLP to LLM-powered bots while minimizing disruption.
- How to design AI interactions that build trust through transparency, accuracy, and reliability.
- Why continuous testing and monitoring are crucial to maintaining performance and customer confidence.
Watch the video and learn how to build trustworthy AI self-service experiences upon which customers can rely.
