January 29, 2019
Experienced enterprise sales leader brings expertise to the leading provider of CX assurance
Redwood City, CA., January 29, 2019
Cyara, provider of the leading customer-experience (CX) assurance platform, has appointed George Skaryak to executive vice president of worldwide sales. A successful sales leader with broad leadership experience in forging effective sales teams that consistently exceed targets, Mr. Skaryak will drive Cyara’s next phase of growth as the company expands its product line to enhance CX quality across all customer-engagement channels. He will report to Cyara President James Isaacs, and will be based in Pittsburgh, Pa.
Mr. Skaryak brings more than 25 years of successful experience in enterprise software sales and sales leadership with companies that include IBM, 41st Parameter, Candle Corp., Siebel, and DWL. At IBM, he was responsible for a $350 million software business with a team of more than 100 sales personnel. More recently, at 41st Parameter, a fraud and security company acquired by Experian, Mr. Skaryak increased sales for North America and EMEA, driving more than 50 percent growth through a focus on new business and incremental business with existing clients.
“Cyara’s customers are visionary companies with a laser focus on delivering an excellent customer experience,” said George Skaryak, EVP of worldwide sales for Cyara Solutions. “With the increasing focus on CX across all industries, there’s a tremendous opportunity for Cyara to grow its customer base, and also provide broader solutions to existing customers, particularly as CX channels integrate IVR, web and chatbots. I’m eager to expand Cyara’s impact, delivering quantifiable value to customers as they pursue their CX goals.”
“There is huge growth potential for Cyara to automate the mission-critical CX processes that thousands of enterprises worldwide are still doing manually,” said Alok Kulkarni, founder and CEO of Cyara Solutions. “George has demonstrated a great talent for nurturing high-performance sales teams and implementing structure and process that delivers exceptional results, and his background in enterprise software sales is a great fit for the large global companies we support.”
For more on Skaryak’s background and his views on the CX market, visit Cyara’s blog.
The Cyara CX Assurance Platform
The award-winning Cyara CX Assurance Platform helps companies accelerate CX development, increase quality across all digital and voice channels, and assure the quality of customer journeys end-to-end. Cyara Velocity’s automation and collaborative environment helps organizations rapidly innovate their CX. Cyara Cruncher then puts CX systems through extensive performance and load-testing, ensuring systems work at scale. Finally, Cyara Pulse delivers real-time CX insights via desktop or mobile phone, enabling customers to identify and troubleshoot problems. Cyara’s customers include leading brands across a variety of consumer and business segments including technology, insurance, finance, travel, and retail.
As the world’s leading CX Assurance platform provider, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands in the world trust the Cyara Platform to deliver customer smiles at scale. For more information, please visit https://cyara.com.