Datasheet
Cyara AI Trust
Deliver More Reliable Bots with Our Conversational AI Testing Suite
Despite a conversational AI-based system’s potential to cut contact center costs, improve customer satisfaction, and transform your CX strategy, few businesses have been able to reap the benefits.
90% of AI-based projects are stuck in POC, unable to move forward due to inherent reputational and financial risks. A lack of visibility and control, restricted testing capabilities, and the risk of uncertainty are limiting your CX potential and draining your investments.
It’s time to push through these roadblocks, and Cyara is here to help.
Meet Cyara’s AI Trust Testing Suite
Cyara AI Trust is a suite of testing modules, specifically designed to help you optimize your bot development, avoid unnecessary LLM-related risks, and deploy reliable bots with confidence.
With Cyara AI Trust, you can take your LLM-powered bots to the next level and ensure you’re delivering reliable, trustworthy, and accurate interactions.
FEATURED MODULEs
FactCheck
Enhance your bot’s credibility and trustworthiness by ensuring that it’s generating accurate answers in response to customer queries.
Misuse
Safeguard your enterprise by identifying sensitive questions your bots may answer or inappropriate responses they may generate. Misuse evaluates customer interactions to identify hate speech, fraud, and other topics you restrict, empowering you to detect and prevent incidents of malicious intent or harmful content generation.
Coming soon to Cyara AI Trust:
Privacy, Security, Regulation
Protect and secure sensitive and private information. Detect inadvertent leaks and minimize both security and privacy risks to users and organizations.
Bias
Expose any inherent biases present in your training data and promote ethical usage of your bots.
With AI Trust in Botium, You Can:
Regain Control
Identify errors early in development and avoid surprises down the line by ensuring that your bots are properly optimized prior to deployment.
Bridge the Trust Gap
Improve customer trust in your brand by delivering bots capable of generating accurate and unbiased responses during interactions.
Accelerate Development and Deployment
Eliminate the risk of costly delays and rework by testing, validating, and optimizing your bot.
Preserve Your Brand’s Reputation
Protect your business against significant reputational, financial, and compliance risks that may emerge during development.
Avoid Costly Risks
Test and verify your bot performance, and identify potential risks prior to customer impact, which could damage customer trust and your bottom line.
Streamline Operations Across Your Entire Team
Business Leaders
Achieve top-line business objectives with AI-based systems when you eliminate risks to your brand’s reputation and revenue.
AI Developers, QA Engineers, Data Scientists
Eliminate costly delays and risk during development by leveraging automated testing solutions.
Your Company as a Whole
Stand out from your competition, improve customer satisfaction scores, and increase trust in your brand.
There are many risks that may emerge during the bot development lifecycle. With Cyara AI Trust in Botium, you can start out on the right foot to deploy bots that your customers can trust. Failing to address these risks can leave your business vulnerable and have serious implications for your long-term success.
