Cyara
Cyara Customer Experience Assurance Platform
Cyara XChange 2024 kicked off with our CEO and founder Alok Kulkarni discussing the current state of the CX industry and the potential of agentless self-service experiences in a “zero queue” contact center. Alok takes us through the stages of AI integration, CX transformation, and how the future state of contact centers may evolve.
Find all of the session replays on the Xchange 2024 event page.
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and emerging AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. From full journey visibility to AI governance and compliance, Cyara ensures every touchpoint works flawlessly, helping businesses deliver secure, friction-free, and high-quality CX at scale.
Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.
