Cyara
Cyara Customer Experience Assurance Platform
Cyara’s CEO Alok Kulkarni is joined by Navrina Singh, CEO of Credo AI to discuss the pivotal role of AI and GenAI in shaping the future of CX practices in contact centers. Learn about the core principles of AI governance and its implications for contact centers, as well as crucial considerations leaders must be aware of when integrating AI into their business strategies.
Find all of the session replays on the Xchange 2024 event page.
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-Led CX Assurance Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk.
