Cyara
Cyara Customer Experience Assurance Platform
At Cyara Xchange 2025, Deon Nicholas, founder, CEO, and president of Forethought AI, and Adrian Brady-Cesana from CXChronicles discuss the power of agentic AI, the importance of tracking benchmarks for AI usage, and more.
Find all of the session replays and more information about Cyara’s CX Assurance conference on the Xchange 2025 event page. Contact us to request a demo and learn how you can implement Cyara’s AI-Led CX Transformation Platform to improve your own CX journeys.
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year. With enterprises rapidly deploying agentic AI systems that adapt, learn, and make autonomous decisions in real time, Cyara provides the assurance layer that turns pilots into production-ready deployments—testing AI agents with AI agents to catch what scripts can’t. From full journey visibility to AI governance, trust validation, and compliance, Cyara ensures every touchpoint works flawlessly and every AI interaction solves customer problems while delighting them in the process. Cyara helps businesses deliver secure, friction-free, and high-quality CX at scale.
Learn how Cyara’s AI-led CX productivity, growth, and assurance engine can help you eradicate bad CX.
