CX assurance rebuilt for today’s AI world
Cyara – The industry’s first AI-native CX Assurance Platform built for infinite paths and autonomous decisions.
Product/Training Video
Product video: CX performance testing with Cyara ResolveAX
Monitor remote agent environments in cloud contact centers with real-time visibility to reduce downtime and proactively address call quality issues.
Product video: CX performance testing with Cyara Cruncher
Ensure your CX delivers, even at your busiest – load test with Cyara Cruncher to make sure your system performs under pressure.
Product video: Assure your CX with Cyara Velocity
Velocity is Cyara’s AI-driven automated IVR testing tool that helps you deliver excellent customer experiences across all communication channels.
Product video: Cyara AI Trust – GenAI assurance suite
Cyara AI Trust assures customer interactions for GenAI-powered bots by tackling GenAI risks – hallucinations, misuse, security, privacy and more.
Product video: Cyara Botium-Conversational AI optimization suite
Learn about Cyara Botium, an integrated platform to comprehensively test and monitor your voicebots and Conversational AI.
Product video: Cyara Pulse 360 – AI-led customer experience assurance
Take your CX strategy to the next level with Cyara Pulse 360, our AI-led CX assurance engine. Learn how to level AI-led insights and global monitoring to ensure you’re always delivering high-quality customer interactions across all channels and touchpoints.
Product video: Cyara Pulse 360 for Cyara customers – go beyond CX monitoring
As the natural evolution of Cyara Pulse and Voice Assure, Pulse 360 combines everything you already love about Cyara and adds full visibility, automation, and smarter insights to help you assure CX performance across all digital and voice channels. Watch this brief video to learn more.
Product video: Introducing the Cyara AI-Led CX Transformation Platform
Learn more about the Cyara Platform and how we can help ensure you are the first to know about issues with your customer experience.
Product video: Cyara Botium Platform Redesign
Learn about how the Cyara Botium platform interface has been newly updated and optimized, based on user feedback.
Product video: Cyara Botium NLP Advanced
Learn about the new Advanced Natural Language Processing (NLP) Analytics features in Botium, part of the Cyara CX Transformation Platform.
QBox Customers, welcome to Cyara Botium & NLP advanced analytics
The Cyara Product team is excited to share that starting 1 July 2024, the powerful analytics QBox is known for are now available in Cyara Botium with a new name: NLP Advanced Analytics. NLP Advanced Analytics has all the key capabilities you’re used to in QBox, but now as a Botium customer you have access […]
