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Cyara Customer Experience Assurance Platform

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  • Why Cyara
    • AI-Led CX Assurance Platform
    • AI vision for CX
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  • Solutions
    • Transform
          • TRANSFORM – Drive CX Change

          • Functional, regression, & objective testing | Cyara Velocity
          • Performance testing | Cyara Cruncher
          • See all use cases >
          • Cyara platform - Transform - Drive CX change
    • Monitor
          • MONITOR – Assure CX Journeys

          • Telecom assurance | Cyara Voice Assure
          • CX & telecom monitoring | Cyara Pulse 360
          • Call ID line assurance | Cyara Number Trust
          • Agent environment assurance | Cyara ResolveAX
          • CX monitoring | Cyara Pulse
          • See all use cases >
          • Cyara platform - Monitor - Assure CX journeys
    • Optimize
          • OPTIMIZE — Leverage AI for CX

          • Conversational AI optimization | Cyara Botium
            • Functional & regression testing for AI agents
            • LLM-driven AI agent testing
            • Load testing for AI agents
            • NLP analytics for conversational AI in CX
          • Generative AI assurance | Cyara AI Trust
          • See all use cases >
          • Cyara platform - Optimize - Leverage AI for CX
    • Connect
          • CONNECT — Assure WebRTC CX

          • WebRTC optimization | Cyara testRTC
          • WebRTC monitoring | Cyara watchRTC
          • WebRTC quality assurance | Cyara qualityRTC
          • See all use cases >
          • Cyara platform - Connect - Assure WebRTC CX
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Product/Training Video

Video: The Impossible Manual Task

Are you facing the Impossible Manual Task of running hundreds or thousands of manual tests? Then you need Cyara! At Cyara, we have Velocity to test all of your IVR paths and now with Botium, we can test all of the conversational aspects of your bot engine. At Cyara, we make your testing possible!

Training Video: Botium Voice Wizard

Cyara Botium Voice WizardIn this lesson on your chatbot test automation journey, we put voice bots in the spotlight. We’ll show you how to expose your voice bot to real life circumstances using the voice wizard in Cyara Botium.

Product Video: Cyara Botium Introduction

Cyara BotiumCyara Botium provides an integrated platform that performs every type of testing required to assure your chatbots and conversational AI systems operate flawlessly.

Product Video: Outbound Call Testing

Cyara Outbound Call TestingWatch how Cyara automated Outbound Testing can assure your proactive outreach and callback functionality is working as designed. 

Product Video: Computer Telephony Integration

Cyara Computer Telephony IntegrationLearn how testing your Computer Telephony Integration (CTI) with automation can improve your budget, performance, and customer satisfaction.

Product Video: Cyara Call Explorer

Cyara Call ExplorerThe fast lane to flawless customer experience is here. No matter how you like to do your IVR testing – manually or automated – there’s never been a quicker, more efficient way to drive customer satisfaction. Watch now to learn more!

Training Video: IVR Application Testing Use Case

Training Video-IVR Application Testing Use CaseThis Cyara Training Video (one of many available to customers in the Knowledge Center) outlines the IVR application testing use case.

Training Video: Welcome to Cyara – Your CX Assurance Platform

Training Video-Welcome to Cyara, Your CX Assurance PlatformThis Cyara Training Video, one of many available to Cyara customers in the Knowledge Center, provides an overview of the Cyara Automated CX Assurance Platform.

Product Video: Cyara Pulse

Cyara Pulse video-virtual customers calling virtual agentsYour success depends on the quality of your CX. So keeping a finger on the Pulse of your CX is key to ongoing success and customer satisfaction.
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  • AI-Led CX Assurance Platform
    • Cyara AI Trust
    • Cyara Botium
      • Functional & regression testing for AI agents
      • LLM-driven AI agent testing
      • Load testing for AI agents
      • NLP analytics for conversational AI in CX
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  • Use cases
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