Industry Awards & Customer Recognition
Cyara is a part of the global CX business and industry conversation.
TMC’s CUSTOMER magazine has honored Cyara AI Trust with the 2025 Conversational AI Excellence Award, recognizing its contribution to advancing conversational AI solutions.
Inc., the leading media brand and playbook for the entrepreneurs and business leaders shaping our future, has named Cyara to the annual Inc. 5000 list, the most prestigious ranking of the fastest-growing private companies in America.
The Cyara AI Suite was recognized as a Finalist and earned an Honorable Mention for Automation Solution in the 2025 CCW Excellence Awards.
The We Love Tech Awards recognized the Cyara AI-Led CX Transformation Platform for excellence in Customer Experience.
Cyara was selected as finalist in the CX Awards 2025 for Best Use of AI (AI Trust) and Best Customer Experience Partnership with Kenway Consulting.
Cyara AI Trust was honored with a Gold Award for Most Innovative Use of AI in the 2025 US CX Awards.
Cyara Automated CX Assurance Platform honored for exceptional innovation TMC has named the Cyara Pulse 360 a 2025 CUSTOMER Product of the Year Award winner.
Cyara was named a winner for Most Innovative Use of AI for Cyara AI Trust Misuse module, a customer experience assurance solution designed to ensure that customer interactions powered by Generative AI are accurate, reliable, and trustworthy.
Cyara is a gold award winner in the 2024 International Customer Experience Awards in the Best Use of AI category.
Cyara has been named a winner in the 12th Annual 2024 Globee®️ Awards for Leadership for our CX Transformation Platform in the “Product-Service Leadership of the Year in Technology Services” category.
Cyara won a 2024 Netty Award for Botium, in the ‘Tech (Best Use of AI in Natural Language Processing)’ category. With over 100 unique categories, the Netty Awards is a prestigious awards program that honors top leaders and companies across various industries in the digital age.
Cyara is honored to be recognized as a winner of the 2024 TMCnet Teleworking Solutions Excellence Award for ResolveAX. This award honors the best and most innovative teleworking products and services available that the industry has to offer as judged by TMCnet editors.
Cyara CXcellence Customer Awards – Recognizing Success, Innovation and Achievement
Every year, Cyara opens a call for submissions for the annual Cyara CXcellence Awards, also known as the Smileys. These awards are announced and recipients honored at the next Cyara Xchange Summit event.
The goal of the Cyara CXcellence Awards is to recognize Cyara customers who have achieved exceptional levels of success, with three award categories that represent different dimensions of success with Cyara.
The Awards
New Customer of the Year
This award honors a new customer who has been using Cyara since October 2021, and represents the customer who has gotten up and running most effectively, accelerated their time to value, and delivering real business results.
Most Innovative Customer
The Most Innovative Customer award is presented to the customer who has demonstrated the most innovative use of the Cyara Platform. They have engaged with Cyara Product Management to drive new features that solve real-world business problems and have an impact on the Cyara roadmap. They constantly push the envelope of what is possible with Cyara.
Best Use of Continuous Testing
The customer honored with this award has achieved the best integration of testing into and across their full development lifecycle. They have connected Cyara into their overall development processes and technology, and are testing early and often.
Guidelines and Submission Process
