Cyara
Cyara Customer Experience Assurance Platform
Cyara News
Press Releases and News Items
Press Releases
Cyara Wins Bronze in 13th Annual Best in Biz Awards
December 20, 2023
Cyara Announces NICE CXexchange Marketplace Availability
November 30, 2023
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
November 28, 2023
Cyara Expands Global Leadership Team with the Appointment of Mitch Risner as Chief Revenue Officer
November 9, 2023
Cyara Expands Global Leadership Team with the Appointment of Brian Brady as Chief Financial Officer
November 7, 2023
Cyara Appoints Chief Customer Officer & Chief Product Officer, Expanding Global Leadership Team
September 27, 2023
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions
September 12, 2023
Cyara recognized as one of the UK’s Best Workplaces in Tech™!
September 8, 2023
Cyara Expands Sales Leadership Team with the Appointment of Fred Penteado as VP of Revenue Strategy & Operations
September 7, 2023
Cyara Strengthens Partner Program with Appointment of Bryan Mobley as VP of Global Channels and Alliances
July 6, 2023
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions
June 20, 2023
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training & Testing
May 24, 2023
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance
March 27, 2023
Cyara Achieves 40% Revenue Growth in H1 FY23 After Cyara Botium Launch, Expands Global Executive Team
February 15, 2023
Cyara is officially one of UK’s Best Workplaces™ for Wellbeing!
February 14, 2023
In The News
Goodbye conversational AI and hello generative AI?
December 25, 2023 | Digital Journal
11 tips for preparing your company for the holiday sales rush
December 22, 2023 | Martinsville Bulletin
The democratization of empathy has been made possible by ChatGPT
December 21, 2023 | Digital Journal
AI Brings New Capabilities, Challenges to Healthcare
December 8, 2023 | 24x7
Cyara Claims Conversational AI Testing Leadership with QBox Acquisition
December 7, 2023 | CX Today
Cyara Acquires AI Testing Company QBox
December 5, 2023 | Customerzone360
QBox corp sale to Cyara inc advised by law firm IBB
December 5, 2023 | The Business Magazine
Chatbots to usher in digital age for public transit
December 5, 2023 | Automotive World
Marketing Technology Highlights of The Week: Featuring Cyara, Yoast, Stensul and more!
December 4, 2023 | MarTechSeries
An Observability Platform for Contact Centers, a Teams-Certified Speaker Bar and a Contact Center Automation Solution
December 1, 2023 | nojitter.com
Cyara Announces NICE CXexchange Marketplace Availability
December 1, 2023 | AiThority
Cyara Acquires QBox
November 29, 2023 | CityBiz
Cyara Strengthens AI-Based Chatbot Optimization Capabilities With Acquisition Of QBox
November 29, 2023 | MarTech360
Cyara Acquires QBox
November 29, 2023 | Smart Customer Service
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
November 29, 2023 | Contact Centre World
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
November 29, 2023 | AiThority
Why Cyara Is Buying AI Testing Company QBox
November 28, 2023 | Pulse2.0
Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox
November 28, 2023 | CustomerThink
Cyara acquires Qbox, a conversational AI testing solution
November 28, 2023 | Enterprise Times
Cyara Acquires QBox
November 28, 2023 | FinSMEs
Cyara Strengthens AI-Based Chatbot Optimization Capabilities With Acquisition of QBox
November 28, 2023 | CMSWire
Podcast: From Australia to Global: Insights from Cyara’s CEO, Alok Kulkarni
November 8, 2023 | SaaSy Talk Unfiltered
Streamlining Public Transportation CX with AI-Powered Chatbots
November 1, 2023 | BetaNews
AI Leadership Insights: Misconceptions About Generative AI
October 9, 2023 | TechStrong TV
Cyara Reveals Expansion In Leadership Team
October 6, 2023 | Pulse2
Data-Driven Strategy: How Benchmarking Drives Stronger CX Performance
September 15, 2023 | Forbes
Cyara Drives CX Transformation with over 50% YoY Revenue Growth in FY23, Open AI Integration and Strategic Acquisitions
September 12, 2023 | SalesTechSeries
Cyara’s Acquisition of CentraCX Signals a New Era for CX Assurance
September 5, 2023 | CX Today
The Future Of CX: Why Companies Are Merging Cloud Communication Platforms
August 22, 2023 | Forbes
These are PR Daily’s 2023 Top Women in Marketing
August 15, 2023 | PR Daily
Will Chatbots Ever Drive Customer Service Interactions?
August 10, 2023 | RetailWire
CX Platform Provider Cyara Appoints President
August 9, 2023 | RWS
Cyara Enhances Leadership Team With Appointment of Rishi Rana as President
August 8, 2023 | CMSWire
Cyara Strengthens Partner Program With Appointment Of Bryan Mobley As VP Of Global Channels And Alliances
July 7, 2023 | MarTech360
The Latest BIG News from Genesys, Zendesk, Cyara, & Avaya
June 26, 2023 | CX Today
News from the week beginning 19th June 2023
June 26, 2023 | Enterprise Times
Cyara Acquired CentraCX, KoBolt Metals Got Its Horn, and More SF Tech News
June 26, 2023 | Built In San Francisco
Cyara Is Buying CentraCX: Details
June 21, 2023 | Pulse2
Cyara Acquires Voice of the Customer (VoC) Company CentraCX
June 21, 2023 | Call Centre Helper Magazine
Cyara Buys CentraCX
June 20, 2023 | FinSMEs
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions
June 20, 2023 | SalesTech Star
Cyara Acquires CentraCX Adding Voice of the Customer to Customer Experience Transformation Solutions
June 20, 2023 | Directors Club
Cyara Acquires CentraCX
June 20, 2023 | Smart Customer Service
Cyara Acquires CentraCX, Gains VoC Capabilities
June 20, 2023 | CX Today
Cyara acquires CentraCX to extend CX transformation experience
June 20, 2023 | Enterprise Times
Cyara Acquires CentraCX Adding Voice of the Customer (VOC) to Customer Experience Transformation Solutions
June 20, 2023 | CustomerThink
Cyara Integrates GPT-3 for Enhanced Conversational AI Testing
May 30, 2023 | CX Today
Cyara Harnesses GPT-3 to Supercharge Chatbot Development and Quality Assurance
May 24, 2023 | CX Scoop
News: Cyara Announces OpenAI GPT-3 Integration
May 24, 2023 | Contact Centre World
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
May 23, 2023 | AiThority
Cyara Announces OpenAI GPT-3 Integration to Accelerate Conversational AI Chatbot Training and Testing
May 23, 2023 | CMSWire
Cyara adds Generative AI to chatbot testing
May 23, 2023 | Enterprise Times
Getting the Most from Your Chatbots
May 1, 2023 | Contact Center Pipeline
The Good, The Bad And The Bot: How Chatbot Experiences Can Make Or Break Your Business
April 28, 2023 | Forbes
Cyara Acquires Spearline to Support Omnichannel CX Testing
March 28, 2023 | Built In San Francisco
Cyara Acquires Spearline to Deliver World s Most Comprehensive Customer Experience Assurance Platform
March 28, 2023 | CRMXchange
Cyara Acquires Spearline
March 28, 2023 | Call Centre Helper Magazine
News: Cyara Acquires Spearline to Deliver Customer Experience Assurance Platform
March 28, 2023 | Contact Center World
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform
March 28, 2023 | CMSWire
Is the mega-round back? There have been some eye-popping deals in recent months, but don’t call it a comeback just yet
March 28, 2023 | Fortune
Cyara acquires telecommunications testing firm Spearline
March 27, 2023 | Enterprise Times
Cyara Buys Spearline
March 27, 2023 | Built In San Francisco
Cyara Acquires Spearline to Deliver World’s Most Comprehensive Customer Experience Assurance Platform
March 27, 2023 | SalesTechStar
How To Determine Where To Invest Your CX Technology Budget First
March 27, 2023 | Forbes
One on One: with Cyara’s Dean Saunders
March 2, 2023 | ARN
16 Tech Experts Predict ‘Table Stakes’ UX Trends Coming In The Next Five Years
March 2, 2023 | Forbes
Chatbot Lessons for Retailers: Maintaining Excellent CX Year-Round
March 2, 2023 | TotalRetail
The Bot-Pocalypse Is Coming: How Companies Can Prepare
February 28, 2023 | Forbes
This Week In Voice (S8E6) featuring Conversation Design Institute, Cyara, G2, and Raddle
February 23, 2023 | This Week In Voice
Bring on the Chatbots: How AI Can Assist Government Customer Service
February 7, 2023 | Government Executive
Aussies most likely to interact with brands via chatbots
February 7, 2023 | Technology Decisions
Chatbot gets failing grade in CX survey
February 7, 2023 | Retail Customer Experience
New Survey Finds Consumers Give Chatbots a Failing Grade in Customer Experience
February 7, 2023 | insideBIGDATA
The simple reason your bot is failing
February 7, 2023 | IT Brief Australia
Australian consumers more likely to interact with brands via chatbot
February 6, 2023 | BusyContinent
Study: Aussie Consumers More Likely To Interact With Brands Via a chatbot Than Any Other Channel
February 6, 2023 | B&T
New Survey Finds Chatbots Are Still Falling Short of Consumer Expectations
February 3, 2023 | AiThority
New survey finds chatbots are still falling short of consumer expectations
February 2, 2023 | Directors Club
New survey finds chatbots are still falling short of consumer expectations
February 2, 2023 | Bdaily News
Traditional Chatbots Fail To Make Sense, Study Finds
February 1, 2023 | MediaPost
Chatbots Are Still Falling Short Of Consumer Expectations
February 1, 2023 | Contact Centres
One Negative Chatbot Experience Drives Away 30% Of Customers
February 1, 2023 | Forbes
Get to Know: Alok Kulkarni, CEO, Cyara
February 1, 2023 | Intelligent CIO
Why Financial Services Institutions must de-risk the customer journey in 2023
January 20, 2023 | Finance Derivative
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